FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What documents you provide?

Usually, we provide Commerical Invoice, Packing List, Bill of Loading ,COA,Origin Certificate, and TDS,MSDS.If your markets require other special documents, let us know.

How do you control the quality?

We have a professional laboratory with strict testing for each batch to control the quality. From raw materials, production, testing to packaging and transportation, we supervise the whole process to ensure the quality of our products and services.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. We will try our best to support you with your quantity. Please contact us for the details.

How about the packing?

Usually it's 25 kg/ bag. Of course, if you have special requirements on package, we will according to you.

What's your payment terms?

T/T or L/C. But other reasonable payment terms also can be accepted.

Can we get a sample for test?

Yes,Please contact with our sales for the samples you need.

What's the delivery time/lead time?

It's about 7 days after signed order. But if you have special requirements on lead time, you can talk details with our salesman freely.

What is the loading port?

Usually it's Qingdao port or Xingang port.

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